
Version 2026-06-01
TEALTECH PLATFORM TERMS OF SERVICE
Last Updated: June 1, 2026
These Terms of Service (these “Terms”) are a legally binding agreement between you and Teal Corporation, a Delaware corporation (“Teal,” “we,” “us,” or “our”), governing your access to and use of the TealTech platform, including our websites, applications, tools, features, APIs, and related services (collectively, the “Platform”).
By accessing, registering for, or using the Platform, you acknowledge that you have read and understood these Terms and the TealTech Privacy Policy, available at www.tealtech.io/legal/privacy-policy (the “Privacy Policy”), and you agree to be bound by these Terms. If you do not agree, you may not access or use the Platform.
1. Who May Use the Platform
You must be at least eighteen (18) years old to use the Platform. If you use the Platform on behalf of an organization, you represent that you are authorized to access the Platform, submit information, and take actions on behalf of that organization. If you accept these Terms on behalf of an organization, that organization is also bound by these Terms.
2. Licensees, Participating Organizations, and Users
A “Licensee” is an organization that has entered into an agreement or order with Teal to sponsor, designate, fund, administer, or otherwise obtain access to the Platform.
A “Participating Organization” is an organization, such as a supplier, vendor, affiliate, subsidiary, business division, portfolio company, customer, client, or other entity invited or authorized to use the Platform in connection with a Licensee's ESG, sustainability, supply-chain, audit-readiness, or similar program.
Each Participating Organization accesses the Platform through its own account or tenant and is directly bound by these Terms. Participating Organizations are not sublicensees of any Licensee, and no Licensee grants any rights in the Platform to any Participating Organization.
If your access is sponsored, funded, or administered by a Licensee or Participating Organization, that organization may be able to manage, restrict, suspend, or terminate your access, depending on Platform settings and any applicable agreement, if any.
A "User" is any individual who accesses or uses the Platform, including representatives and employees of Licensees and Participating Organizations.
3. Accounts and Security
You must provide accurate and complete account information and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not share your credentials or use shared or generic accounts unless Teal expressly permits it.
You must promptly notify Teal at legal@tealtech.io if you become aware of unauthorized access to your account or any suspected security issue involving the Platform.
4. Platform Access
Subject to your compliance with these Terms, Teal grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for your internal business purposes and in accordance with applicable Platform settings, documentation, orders, and agreements.
Teal may modify, suspend, limit, or discontinue features of the Platform from time to time, subject to any separate written agreement between Teal and a Licensee or other contracting party.
5. Organization Data
“Organization Data” means data, content, materials, records, files, documents, responses, certifications, and other information submitted to or through the Platform by or on behalf of a User, Licensee, or Participating Organization. Organization Data does not include Aggregated Data, Assessment Outputs, Teal IP, or information independently created by Teal.
As between Teal and the applicable submitting organization, Organization Data remains owned by that organization. Teal does not claim ownership of Organization Data.
By submitting Organization Data, you grant Teal a limited, worldwide, royalty-free license to process Organization Data as necessary to:
provide, operate, secure, support, and maintain the Platform;
generate Assessment Outputs;
create Aggregated Data;
comply with law, legal process, or governmental requests;
enforce these Terms and any applicable agreement, if any; and
improve the Platform using Aggregated Data, not raw or identifiable Organization Data.
You represent that you have all rights, consents, permissions, and authority necessary to submit Organization Data and permit Teal to process it as described in these Terms.
6. Participating Organization Documents
Participating Organizations may upload supporting documents, files, certifications, evidence, or other supporting materials uploaded by a Participating Organization within that Participating Organization's own account or tenant (“Participating Organization Documents”).
Participating Organization Documents and raw supporting materials submitted to a Participating Organization’s account are accessible only within that organization’s Platform tenant. Licensees and other Participating Organizations do not have administrative access to view, download, or export another organization’s Participating Organization Documents or raw supporting materials.
Licensees may access assessment responses, Assessment Outputs, question-level responses, scores, aggregated data, and platform-level analytics relating to their Participating Organizations in accordance with applicable agreements and Platform configuration. Licensees do not receive access to Participating Organization Documents unless Teal implements and configures such access with the applicable Participating Organization’s knowledge and agreement.
If you have questions about how your data is handled within the Platform, please contact Teal at legal@tealtech.io.
7. Aggregated Data
Teal may create and use data derived from Platform use, Organization Data, Assessment Outputs, Platform usage information, or other Platform data provided that such data is de-identified and aggregated so that it does not identify, and cannot reasonably be used to identify, any individual, User, Licensee, Participating Organization, or any non-public business information attributable to any of them (“Aggregated Data”).
Teal owns Aggregated Data and may use it for any lawful business purpose, including operating, improving, and developing the Platform, analytics, benchmarking, research, and industry reporting. Teal will not attempt to re-identify Aggregated Data except as necessary to test or verify its de-identification processes.
8. Assessment Outputs
The Platform may generate scores, reports, analyses, recommendations, summaries, benchmarks, roadmaps, or other outputs based on Organization Data or user inputs (“Assessment Outputs”).
Assessment Outputs are provided for informational purposes only. They do not constitute an audit, certification, verification, validation, legal advice, regulatory advice, professional advice, or determination of compliance with any ESG framework, sustainability standard, law, or third-party certification program.
You may share Assessment Outputs relating to your own organization only if you are authorized to do so by your organization, applicable Platform settings, and any applicable agreement. You may not share Assessment Outputs relating to another organization unless that organization has authorized the sharing.
If you share any score, rating, or similar Assessment Output outside of the Platform, including in marketing materials, websites, social media, investor communications, press releases, reports, procurement submissions, or any other external communication or with any third parties, you must include a reasonably prominent disclosure substantially similar to the following:
“This score or rating was generated by TealTech, an ESG and sustainability assessment platform. It is based on information submitted through the Platform and does not constitute independent certification, audit, verification, validation, or determination of compliance with any ESG framework, sustainability standard, legal requirement, or third-party certification program. TealTech is not affiliated with, endorsed by, or acting on behalf of EcoVadis, Sedex, GRI, CDP, ISO, or any other third-party rating body, standard-setting body, auditor, or certification program unless Teal expressly states otherwise in writing.”
For purposes of this Section, 'third party' does not include the Licensee that sponsors or administers your access to the Platform, or that Licensee's authorized personnel accessing Assessment Outputs through the Platform in accordance with applicable agreements.
9. Teal Intellectual Property
Teal and its licensors own all rights, title, and interest in and to the Platform, software, technology, algorithms, models, methodologies, scoring frameworks, user interfaces, designs, documentation, trademarks, service marks, trade names, logos, improvements, modifications, derivative works, Aggregated Data, and all related intellectual property rights (“Teal IP”).
These Terms do not transfer any ownership interest in Teal IP to you, any Licensee, or any Participating Organization.
If you provide feedback, suggestions, ideas, or feature requests, you grant Teal a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use that feedback for any purpose without restriction, attribution, or compensation. Feedback does not include Organization Data or Participating Organization Documents.
10. Acceptable Use
You may use the Platform only for lawful business purposes and in accordance with these Terms. You may not, and may not permit or assist anyone else to:
access the Platform without authorization or exceed your authorized access;
use another person’s account or share login credentials;
misrepresent your identity, authority, or affiliation;
copy, modify, adapt, translate, sublicense, resell, distribute, or exploit the Platform or Teal IP;
reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, models, methodologies, or underlying Platform structure, except to the extent applicable law prohibits this restriction;
use the Platform to build a competing product or service, for competitive benchmarking of the Platform against competing products or services, or competitive analysis;
scrape, crawl, harvest, index, or use automated means to access or collect Platform data except through Teal-authorized APIs or interfaces;
interfere with, disrupt, degrade, or place an unreasonable burden on the Platform or related systems;
introduce malware, ransomware, viruses, or other harmful code;
circumvent security, authentication, access control, usage limits, or monitoring tools;
submit false, misleading, fraudulent, unlawful, infringing, or unauthorized content;
use the Platform to send spam, phishing, unsolicited communications, or social engineering messages;
use Organization Data, Assessment Outputs, or Participating Organization Documents in violation of access rules, sharing restrictions, confidentiality obligations, privacy laws, export controls, sanctions, anti-corruption laws, or other applicable laws;
misrepresent any Assessment Output as an audit, certification, verification, endorsement, or compliance determination; or
remove or obscure proprietary notices, disclaimers, trademarks, attribution, or other Platform notices.
Teal may investigate suspected violations and may suspend or terminate access, remove content, report unlawful conduct, or pursue other available remedies.
11. Confidentiality
Each party may receive non-public information that is confidential by nature or designated as confidential (“Confidential Information”). Confidential Information includes Organization Data, Participating Organization Documents, Assessment Outputs, Teal IP, Platform technology, pricing, business information, and non-public agreement terms.
The receiving party will use Confidential Information only to exercise rights or perform obligations under these Terms, protect it using at least reasonable care, and disclose it only to personnel, contractors, advisors, or service providers who need to know it and are bound by confidentiality obligations.
Confidential Information does not include information that is publicly available without breach, already known without restriction, independently developed without use of the Confidential Information, or lawfully received from a third party without confidentiality restrictions.
A party may disclose Confidential Information if required by law, court order, subpoena, or governmental request, provided that it gives prior notice where legally permitted and discloses only the required portion.
12. Privacy and Data Processing
Teal’s collection, use, disclosure, and processing of personal information is described in the Privacy Policy. The Privacy Policy is incorporated into these Terms only for the limited purpose of describing Teal’s data practices and providing privacy notices. It does not create additional contractual obligations beyond those expressly stated in these Terms.
Where Teal processes personal information on behalf of a Licensee under a separate written agreement, that processing may be governed by a Data Processing Addendum or similar data processing terms. Where a Participating Organization is invited by a Licensee and does not enter into a separate written agreement with Teal, that Participating Organization’s access and use are governed by these Terms, the Privacy Policy, and Platform permissions and configuration.
Teal is based in the United States. Personal information collected through the Platform is stored and processed in the United States. Teal does not currently anticipate transferring personal information from the European Economic Area, the United Kingdom, or Switzerland in connection with its current operations. If Teal’s operations change such that transfers from those jurisdictions become necessary, Teal will update its Privacy Policy and applicable terms as appropriate.
13. Data Retention, Export, and Deletion
Teal retains, exports, and deletes Organization Data in accordance with applicable agreements, Platform settings, the Privacy Policy, Teal’s standard practices, and applicable law.
Your ability to access, export, or delete Organization Data may depend on your role, workspace permissions, account type, and the instructions or settings of the applicable Licensee or Participating Organization. Teal is not required to provide direct access, export, or deletion where doing so would conflict with applicable permissions, instructions, agreements, security requirements, or law.
Deletion of Organization Data does not require deletion of Aggregated Data that no longer identifies a User, Licensee, Participating Organization, User, or individual.
14. Third-Party Services
The Platform may link to or integrate with third-party websites, applications, services, content, or resources. Teal does not control and is not responsible for third-party services, including their content, functionality, security, privacy practices, or availability. Your use of third-party services is governed by the applicable third party’s terms and policies.
15. Suspension and Termination
Teal may suspend, restrict, or terminate your access to the Platform if Teal reasonably believes that:
you violated these Terms or applicable law;
your use creates a security, legal, operational, or reputational risk;
your account has been compromised;
you submitted false or misleading information;
your access is terminated or revoked by the applicable Licensee or Participating Organization;
the applicable agreement or order expires or terminates; or
suspension or termination is needed to protect Teal, the Platform, other Users, or third parties.
Where reasonably practicable, Teal will provide notice of suspension or termination, except where immediate action is needed or notice would create risk, violate law, or compromise Platform security.
Upon termination, your right to access the Platform ends immediately. Your ability to access, export, or delete Organization Data after termination is governed by Platform settings, any applicable agreement, if any, applicable law, and Section 13.
16. Disclaimers
THE PLATFORM, ASSESSMENT OUTPUTS, AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TEAL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, AVAILABILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
TEAL DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ASSESSMENT OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE.
TEAL DOES NOT REVIEW, VERIFY, OR VALIDATE ORGANIZATION DATA, PARTICIPATING ORGANIZATION DOCUMENTS, OR OTHER INFORMATION SUBMITTED BY USERS, LICENSEES, OR PARTICIPATING ORGANIZATIONS.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, ASSESSMENT OUTPUTS, ORGANIZATION DATA, OR THIRD-PARTY SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAL’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, ASSESSMENT OUTPUTS, OR ORGANIZATION DATA WILL NOT EXCEED THE GREATER OF: (A) AMOUNTS ACTUALLY PAID TO TEAL FOR YOUR ACCESS TO THE PLATFORM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $100.
If you access the Platform under a separate written agreement between Teal and a Licensee or Participating Organization, any different liability limits in that agreement will control solely between the parties to that agreement.
18. Indemnification
If you accept these Terms on behalf of an organization, that organization will indemnify, defend, and hold harmless Teal and its affiliates, officers, directors, employees, agents, successors, and assigns from claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
the organization’s breach of these Terms;
the organization’s access to or use of the Platform;
Organization Data submitted by or on behalf of the organization;
the organization’s sharing or misuse of Assessment Outputs;
the organization’s violation of law;
infringement, misappropriation, or violation of third-party rights; or
fraud or willful misconduct by the organization or its Authorized Users (individuals authorized to access the Platform on the organization's behalf).
If you are acting solely in your personal capacity and not on behalf of an organization, your indemnification obligation is limited to claims arising from your own fraud, willful misconduct, or material breach of these Terms.
19. Changes to These Terms
Teal may update these Terms from time to time. Changes are effective when posted with an updated “Last Updated” date unless Teal states a later effective date. For material changes, Teal may provide notice by email, in-Platform notice, or other reasonable means. Your continued use of the Platform after updated Terms take effect means you accept the updated Terms.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any legal action arising out of or relating to these Terms, the Platform, or Assessment Outputs must be brought exclusively in the state or federal courts located in Travis County, Texas. Each party submits to the personal jurisdiction and venue of those courts.
TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, OR ASSESSMENT OUTPUTS.
Any claim arising out of or relating to these Terms or the Platform must be filed within one (1) year after the claim arose, or it is permanently barred.
21. General Terms
These Terms, together with the Privacy Policy for the limited purposes described in Section 12 and any separate written agreement that applies to your organization's access to the Platform, constitute the agreement between you and Teal regarding your access to and use of the Platform.
If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in effect. You may not assign these Terms without Teal’s prior written consent. Teal may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction. Teal is not liable for delay or failure to perform due to causes beyond its reasonable control.
Provisions that by their nature should survive termination will survive, including provisions relating to ownership, Teal IP, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and this Section 21.
22. Contact Information
Teal Corporation
PO Box 5001
Austin, Texas 78763
Legal: legal@tealtech.io
Privacy: privacy@tealtech.io